Official Documents

Desabet Privacy Policy – Data Protection for Malaysian Players

Your privacy is our priority. Desabet's Privacy Policy clearly explains how we collect, use, store, and protect the personal information of every member in Malaysia. We are committed to keeping your data safe at all times.

Last Updated: 1 January 2026 Bahasa Melayu (ms-MY) SSL 256-bit
Data Encrypted
256-bit SSL Technology
Secure KYC
Identity verification
Never Sold
Data Not Shared
Full Rights
Your Data Controls
Our Privacy Commitment

How Desabet Protecting Privacy You

We take every aspect of your personal data protection as a Desabet member seriously. The following reflects the core of our privacy commitment to Malaysian players.

Secure Data Storage

All personal data of Desabet members is stored on servers protected with AES-256 encryption. Database access is restricted to authorised personnel only and is continuously monitored to detect any unauthorised access attempts.

No Data Sales

Desabet does not sell, rent, or disclose members' personal information to any third party for marketing purposes without your explicit consent. Your data belongs to you — we only use it for platform operations and service improvements.

Financial Transaction Protection

Every financial transaction on Desabet — whether a deposit via Touch 'n Go, GrabPay, DuitNow, or FPX — is protected by multi-layered security protocols. Your bank account and digital wallet details are not retained in our systems once a transaction is completed.

Full Account Control

You have full control over your personal data at Desabet. Through your account settings, you can update personal information, manage communication preferences, request a copy of the data we hold, or request deletion of your data when closing your account.

Cookie Usage Transparency

Desabet uses cookies to enhance the user experience and analyse platform performance. We clearly explain the types of cookies we use, their purpose, and how you can manage or disable them through your browser settings at any time.

Malaysian PDPA Compliance

The Desabet Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all personal data processing practices meet applicable local legal requirements to fully protect the rights of our members.

Key Summary: Desabet is committed to protecting your privacy. We only collect data that is strictly necessary, use it for clear and legitimate purposes, and never sell or disclose your data to third parties for marketing without your consent. This Privacy Policy outlines all your rights as a data subject and how to reach us should you have any questions.

1Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") describes how Desabet ("we", "platform") handles personal data processing when you use the desabet.ws website and all related services. This Policy applies to all registered members, website visitors, and anyone who interacts with the Desabet platform.

By registering a Desabet account or continuing to use our platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, we advise you not to use Desabet's services. We encourage you to read this document carefully to fully understand your rights.

The Desabet Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international online betting industry standards. We continuously update this policy to reflect changes in our business practices and applicable legal requirements.

2Types of Personal Data We Collect

Desabet collects your personal data through various channels — during registration, platform use, financial transactions, and interactions with our customer support team. Below is a detailed table of the types of data we collect:

Data Category Type of Information How It Is Collected
Identity Data Full name, MyKad/Passport number, date of birth, gender Registration form, KYC process
Contact Data Phone number, email address, residential address Registration, profile updates
Financial Data Deposit/withdrawal transaction records and payment methods used In-platform transactions
Technical Data IP address, device type, web browser, operating system Automatic system logs
Usage Data Betting records, games played, active session durations In-platform activity
Communication Data Live chat transcripts, support emails, feedback records Interactions with customer support

Desabet does not collect sensitive data such as your health information, religious beliefs, or political affiliations. For the KYC process, you may be asked to provide a copy of your MyKad or other valid identity document — these are stored securely and accessed solely for verification purposes.

3How We Use Your Personal Data

Desabet processes your personal data on legitimate grounds necessary for delivering quality online betting services. The following are the primary purposes for which your data is used:

  • Creating and maintaining your member account and processing new registrations
  • Verifying your identity (KYC process) to ensure account security and legal compliance
  • Processing deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, Boost, and ShopeePay
  • Delivering betting services — football, live casino, poker, jackpot slots, and table games
  • To send important communications regarding your account, transactions, and changes to our terms of service
  • Sending promotional offers, bonuses, and marketing information (with your consent only)
  • Detecting and preventing fraud, money laundering, and other illegal activities
  • To comply with legal obligations and the requirements of relevant authorities
  • Analysing usage patterns to improve the platform and user experience
  • Providing responsible gambling tools such as deposit limits and account breaks

Marketing: Desabet will only send you marketing communications if you have given explicit consent during registration or at a later time. You may withdraw this consent at any time through your account settings or by emailing support@desabet.ws.

4Data Sharing & Disclosure

Desabet does not sell, rent, or trade your personal data to third parties. However, in certain necessary circumstances, we may share your data with the following parties:

  • Payment Service Providers: Required transaction information is shared with registered payment processors such as FPX, Touch 'n Go, GrabPay, and DuitNow operators for transaction processing purposes only
  • Game Providers: Minimum technical data required for the operation of Live Casino, slots, and poker games is shared with approved game software providers
  • Authorities: Desabet will disclose data to the relevant authorities when required by Malaysian law, court order, or official request from a law enforcement agency
  • Identity Verification Services: Identity information may be shared with approved third-party KYC service providers for verification purposes only
  • Strategic Business Partners: Only with your explicit prior consent

All third parties who receive your data from Desabet are bound by confidentiality agreements and are required to process your data in accordance with security standards equal to or higher than those practised by Desabet.

Desabet is not responsible for the privacy practices of third parties whose website links may appear in certain contexts. We encourage you to read the privacy policy of any other platform or service you use.

5Data Security & Protection Measures

Desabet implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure. Our key security measures include:

1
256-bit SSL/TLS Encryption

All data transmitted between your device and Desabet's servers is encrypted using 256-bit SSL/TLS protocol. This ensures your information cannot be intercepted or read in transit.

2
Two-Factor Authentication (2FA)

Desabet provides two-factor authentication for member accounts. We strongly encourage all members to enable this feature for an additional layer of security on your account.

3
24/7 Security Monitoring

Desabet's security systems are monitored around the clock by our cybersecurity team to detect and respond to any threats or suspicious activity without delay.

4
Multi-Layered Access Control

Access to members' personal data within Desabet's internal systems is restricted to staff who require it to perform their duties only, with comprehensive audit logs maintained.

5
Data Backup & Recovery

Member data is automatically backed up to secure, geographically separate server locations on a regular basis to ensure service continuity and data recovery in the event of any technical disruption.

While Desabet takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You are also responsible for keeping your account password confidential and not sharing your login credentials with anyone.

6Use of Cookies & Tracking Technologies

Desabet uses cookies and similar tracking technologies to improve platform functionality, analyse usage patterns, and deliver a better experience for you. There are four main types of cookies used:

  • Essential Cookies (Required): Required for core platform functions such as login verification, session security, and transaction processing. These cookies cannot be disabled as the platform cannot function without them
  • Functional Cookies: Stores user preferences such as language, currency, and display settings to streamline your experience on future visits
  • Analytics Cookies: Helps us understand how members use the platform — the most visited pages, time spent, and navigation patterns — so we can continuously improve our services
  • Marketing Cookies: Used to deliver relevant advertisements and promotions to you based on your interests and usage patterns. You may decline these cookies without affecting the core functionality of the platform

You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain areas of the Desabet platform. For more information on managing cookies in popular browsers such as Chrome, Firefox, or Safari, please refer to the respective browser's help documentation.

7Your Rights as a Data Subject

Under the Malaysian PDPA and Desabet's privacy commitments, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data we hold about you. We will process your request within 14 working days.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request that we update or correct it promptly.

Right to Erasure

You may request the deletion of your personal data when it is no longer needed, subject to any legal data retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time and without providing a reason.

Right to Data Portability

You have the right to receive your data in a machine-readable format for the purpose of transferring it to another platform where applicable.

Right to Restriction of Processing

Under certain circumstances, you may request that we restrict how we process your personal data while a dispute is being resolved.

To exercise any of the rights above, please contact the Desabet Data Protection Officer by email at support@desabet.ws stating the right you wish to exercise and your identifying information. We will verify your identity before processing any request.

8Data Retention Period

Desabet retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Our data retention guidelines are as follows:

  • Active member account data is retained for the duration of your active membership and for 5 years after account closure
  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian financial law requirements
  • KYC documents are retained for 5 years after the business relationship ends for anti-money laundering compliance purposes
  • Technical logs and analytics data are retained for no more than 24 months
  • Customer support communication records are retained for 3 years after the last interaction
  • Marketing data and communication preferences are retained until you withdraw your consent

Once the retention period expires, Desabet will securely delete or anonymise your personal data using methods that ensure it cannot be recovered or accessed again by any party.

9Children & Minors

The Desabet platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from children or individuals under the age of 21.

During registration, all applicants are required to confirm that they are 21 years of age or older. Desabet's KYC process includes age verification using valid identity documents to ensure that no underage users can access the platform.

Important Notice: If you believe a child or underage individual has registered an account on Desabet, please contact us immediately at support@desabet.ws. We will investigate and delete the account and any related data without delay.

10Amendments to the Privacy Policy

Desabet reserves the right to amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or improvements in how we protect your data. When we make material changes to this policy:

  • A clear notification will be sent to all registered members via email at least 14 days before the changes take effect
  • A clear notice will be displayed on the main page of this Privacy Policy showing the latest update date
  • For minor changes or corrections to spelling and grammar, a notification may not be issued
  • Previous versions of the Privacy Policy will be archived and can be requested by contacting customer support

Your continued use of the Desabet platform after any changes to the Privacy Policy take effect constitutes your acceptance of the updated policy. The update date at the top of this page indicates when this Privacy Policy was last reviewed.

11Contact Us – Data Protection Officer

Desabet has appointed a Data Protection Officer responsible for ensuring compliance with this Privacy Policy and the Malaysian PDPA. For any enquiries, concerns, or to exercise your data privacy rights, please contact us via:

  • Privacy Email: support@desabet.ws (please state "Data Privacy Enquiry" in the email subject)
  • Live Chat: Available 24/7 via the chat icon at the bottom right of the platform
  • Response Time: We aim to respond to all privacy-related enquiries within 3 working days

If you are not satisfied with our response to your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP) or the relevant authority under applicable Malaysian law.

Understanding the Desabet Privacy Policy — A Complete Guide for Malaysian Players

In today's Malaysian online betting landscape, data privacy is no longer just a technical matter understood only by IT professionals. It is a fundamental right of every player who registers on any platform — including Desabet. When you create an account and start playing football, jackpot slots, or poker on Desabet, you are entrusting us with your valuable personal information. We take that trust seriously.

Desabet's Privacy Policy was written not merely to satisfy Malaysia's PDPA requirements — it was written because we genuinely believe every member deserves to know exactly what happens to their data. Whether you're a player from Kuala Lumpur, Johor Bahru, Penang, Sabah, or Sarawak, opening a Desabet account means you're in a fully protected environment.

One of the most common concerns among new Desabet members is the security of their payment information — and rightly so, particularly when transactions involve digital wallets such as Touch 'n Go eWallet, GrabPay, or transfers via DuitNow. The short answer is: Desabet does not store your digital wallet or bank account details in our systems once a transaction is complete. Every transaction is processed through a protected payment gateway, and your data cannot be accessed by any party other than the relevant payment processing system.

For players actively betting on Malaysia Super League or English Premier League matches on Desabet, our platform retains your betting records as part of account functionality and for responsible gambling purposes. This data allows us to monitor betting patterns and offer support to members who may need responsible gambling assistance — it is not sold or shared with any external party.

The KYC (Know Your Customer) process carried out by Desabet may feel like an extra step for new players, but it is there to protect you. When Desabet verifies your identity before processing large withdrawals, we are ensuring that no one else can withdraw funds from your account using a false identity. Copies of your MyKad or identification documents are stored in an encrypted system and accessed only by authorised personnel.

Many players ask whether Desabet shares their data with advertising companies or third-party marketers. The answer is no — without your explicit consent, Desabet will not share any of your personal data with external advertisers or marketing companies. If you chose to receive marketing communications from Desabet at registration, you will only receive promotional offers, bonuses, and updates from Desabet itself — not from any unrelated third parties.

Another important matter for Malaysian players to understand is their right to request data deletion. Should you ever decide to close your Desabet account, you may request the deletion of your personal data. Desabet will delete data that is not required for legal purposes, such as financial transaction records that must be retained for 7 years under Malaysian legal requirements. This process is transparent, and we will inform you which data must be kept and why.

For those who prefer playing on mobile — and most Desabet players in Malaysia do prefer their smartphones — rest assured that the Desabet mobile app and website use the same security protocols as the desktop version. Your data is equally protected regardless of the device you use to access Desabet.

Finally, Desabet wishes to emphasise that this Privacy Policy is more than just a dry legal document. It is our promise to every member in Malaysia that your privacy will always be protected, your rights will be respected, and your data will be handled with the utmost responsibility. If you have any questions about privacy, do not hesitate to reach us at support@desabet.ws — our team is always here to help.

Frequently Asked Questions

Question Privacy Frequently Asked

Answers to the most common questions about the Desabet Privacy Policy and the protection of your personal data.

No. Desabet does not sell, rent, or trade members' personal data to any third party for marketing purposes. Your data is only shared with essential operational partners such as payment processors (Touch 'n Go, GrabPay, DuitNow) and approved game providers, and solely for service operation purposes. All such third parties are bound by strict confidentiality agreements.

All financial transactions on Desabet — whether via FPX, Touch 'n Go eWallet, GrabPay, DuitNow, Boost, or ShopeePay — are protected with 256-bit SSL encryption. Desabet does not store your bank account number or digital wallet details after a transaction is completed. Every transaction is processed through a secure, registered payment gateway, ensuring your financial information cannot be intercepted or misused.

Yes, you have the right to request deletion of your personal data. Submit your request to support@desabet.ws. Please note that certain data — such as financial transaction records — must be retained for 7 years under Malaysian financial law, and KYC documents are kept for 5 years after the end of the business relationship for anti-money laundering compliance. We will inform you in detail which data has been deleted and which must be retained, along with the reasons.

When you close your Desabet account, your account data will be archived for 5 years before being permanently deleted. Financial transaction records are retained for 7 years as required by law. Data not required for legal purposes will be deleted within 30 days of account closure. You will not receive any marketing communications from us after your account is closed.

There are two easy ways to stop receiving marketing emails from Desabet. First, click the "Unsubscribe" link found at the bottom of any marketing email we send. Second, log in to your account, go to Account Settings, and update your communication preferences under the Notifications section. Changes will take effect within 3 business days. Please note that you will still receive important transactional emails such as deposit and withdrawal confirmations.

Yes, Desabet's Privacy Policy and data processing practices are designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We have appointed a Data Protection Officer to ensure all data processing activities comply with PDPA requirements. If you believe your privacy rights have been violated, you may file a complaint with the Department of Personal Data Protection Malaysia (JPDP) after contacting us first.
Safe & Trusted Platform

Bet with Peace of Mind at Desabet

Your data is protected, your transactions are secure, and your privacy is respected. Join hundreds of thousands of Malaysian players who have trusted Desabet as their online betting platform of choice.

Minimum Deposit RM30 SSL 256-bit 24/7 Support Data Not Sold PDPA Compliance
Bahasa Melayu